Shipping policy
NeoBean Shipping Policy
Free Shipping in the Continental U.S.
We are pleased to offer free standard shipping on all orders within the continental United States—no minimum purchase required!
Shipping Rates & Delivery Times
| Shipping Region | Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| Continental U.S. | Standard Shipping | 3-7 business days | FREE |
| Alaska & Hawaii | Standard Shipping | 5-10 business days | Calculated at checkout |
| U.S. Territories | Standard Shipping | 5-10 business days | Calculated at checkout |
| International | Standard Shipping | Varies by destination | Calculated at checkout |
Order Processing
- All orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order ships, you will receive a confirmation email with tracking information.
Expedited Shipping
Need your coffee sooner? Expedited shipping options may be available at checkout for an additional fee.
International Shipping
We offer international shipping to select countries. Shipping rates and delivery times vary based on the destination. Customers are responsible for any applicable customs fees, taxes, or import duties.
Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us at sales@neobeancoffee.com, and we will work with you to resolve the issue.